iDidntForget (stupid!)

Apple makes awesome products. Since years I spend most of my waking hours on their respective recent laptops. That part works so well. The iPhone is alright. I had better phones that worked much better as a phone. But that might be AT&Ts issue. And it kinda works.

Apples online user management is ridicolous though. I keep lots of passwords to lots of sites. And nowhere do I have the amount of trouble that Apple gives me. It never is clear if their different services share the same credentials. Changing / retrieving it is a nightmare. The whole user experience is just broken. I think that happens if you have one part of your business doing really well: You can afford to be sloppy in another. And I am sure that Steve never has to reset his password. And many people are having trouble managing their passwords. So they will not blame Apple for their broken system. I can, since things work on all other major sites and system for me. But not in Apple Land.

I never was intrigued by .mac and so I skipped looking at MobileMe. Which turned out to be a good thing. I wonder if Apple will be able to turn this around. But looking at their websites and it’s vast collection of broken links and outdated developer documentation I have serious doubts that this will be ever better.

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