One would think that Delta would know by now how to run an online booking system.<\/p>\n
Seems not to be the case.<\/p>\n
Just booked a flight. In the end the system told me that I took to long and that I should start over.<\/p>\n
Bummer.<\/p>\n
But I did.<\/p>\n
Succeeded the second time.<\/p>\n
When I checked my credit card statement I saw both the failed and the successful one on there.<\/p>\n
The credit card company could not help.<\/p>\n
Delta eventually credited the redundant flight. So they claim. It takes “7 to 10 business days” to charge this back.<\/p>\n
Spent 1 hour with them on the phone to undo this.<\/p>\n
I don’t need something complicated. I am just looking to buy a flight. Online. And maybe in one attempt.<\/p>\n
This has been a seriously underwhelming experience. I think that “Delta” should start setting money aside to do a “Pacbell”.<\/p>\n
Rebranding is probably gonna cheaper than trying to increase customer service or getting their systems to work properly and
\nto regain customers back the old fashioned way.<\/p>\n","protected":false},"excerpt":{"rendered":"
One would think that Delta would know by now how to run an online booking system. Seems not to be the case. Just booked a flight. In the end the system told me that I took to long and that I should start over. Bummer. But I did. Succeeded the second time. When I checked […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21],"tags":[],"yoast_head":"\n